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Bruno's Bike Parts - Terms And Conditions
Payment Methods:
We accept MasterCard, Visa, and PayPal. If you would like to order by mail, simply mail your order in with a money order. We do not accept personal checks, purchase orders or C.O.D.S.
Sales Tax:
Sales Tax will only be applied to residents of Pennsylvania (6%). All other orders are not applicable.
Shipping: FREE SHIPPING (Standard USA Shipping) for purchases of $100 or more!
Depending on the item and size, we ship our products via USPS Priority Mail, First Class Mail and UPS. Upon suitable payment, you will be sent an e-mail stating the date your package leaves our facility and the method of shipping that was used for your item.
Standard USA Shipping includes the Continental United States only. Alaska, Hawaii, and International orders should contact us via e-mail for a shipping quote before ordering. We will ship Internationally.
We cannot be responsible for delays, damage, or lost packages as a result of the shipping carrier.
Returns:
RETURN AUTHORIZATION NUMBER must be issued before any returns or exchanges can be made. We will not accept any returns without this number. Please write this number clearly on the outside of the returning package. All returns must be received by Bruno’s Bike Parts within 15 days from date of shipment. The Return Authorization Number does not imply a replacement or refund, but only that we will inspect the merchandise based on your claim. Returns must be sent freight prepaid and insured by you. Original shipping and handling charges are not refundable. A photo copy of your invoice showing the invoice number must accompany your return along with a written explanation and a contact phone number where we may be able to reach you. It is the responsibility of the customer to verify the correctness of size and application of the parts before installation. All approved refunds will be paid by either Company Check or credit Card all to be determined by Bruno’s Bike Parts.
A 20% restocking fee will be assessed on all authorized returns. No cancellations, refunds, or exchanges on special order items or custom order items will be allowed.
Contact us for a Return Authorization Number at: Info@BrunosBikeParts.Com.
Returns are to be sent insured to:
Brunos Bike Parts 503 Washington Avenue Parkesburg, PA 19365
Internet Security:
All transactions are made through an encrypted server. Your privacy and security are important to us. We do not store your credit card information on our servers either. We want to make sure that your purchases with our company are secure and therefore giving you peace of mind.
Privacy:
Your e-mail and personal information will NEVER be given to anyone. We do not share your information with anyone else. From time to time you will receive a mailer or e-mail from us alerting you to specials or closeouts, but that is it. Your privacy is important to us.
Pricing:
Every effort is made to keep our website as current as possible. From time to time prices change. We cannot be responsible for sudden changes in the marketplace. In the event a vendor changes pricing suddenly, you will be notified prior to shipment.
Overview:
We are reasonable people. Our goal is to make an on going business relationship with our customers, not just a one time sale. If there is a problem, we will try and work it out. If you are reasonable, we are reasonable.
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